Today’s business environment is highly complex and competitive, so for companies to survive, they need to cultivate a culture that is focused not only on performance, but on growth. Creating and sustaining growth culture requires clear communication between management and employees, so everyone has a clear framework for achieving success. There are four organizational elements […]

As the combination of in person and remote working becomes the norm, it is more important than ever for business leaders and project managers to improve communication skills. With effective and efficient communication, you enhance employee engagement and productivity and increase the chances of project success. Fortunately, there are plenty of tools available that help […]

The vast majority of your customers also check out your competitors before making their purchasing decisions. Therefore, your company needs to be able to stand out from the crowd. Today’s market is more competitive than ever so you have to continuously look for ways to gain an advantage over the competition. If you think about […]

You may have an interesting product or service that initially gets customers in the door, but if you have poor customer service, you can forget about those customers ever coming back. Today’s consumer is looking for more than just a great product. They want a great experience as well. Customers want to be treated as […]

Increasing revenue and profits is an objective for any business, but the only way to ensure your business meets this goal is to understand what is and isn’t working. After all, improving your sales is not a one-time task. It requires continuous effort and happens over an extended period of time. By tracking business performance […]

Working remotely has become the new norm for a number of businesses across the globe. In fact, 56% of U.S. workers are working remotely either all or part of the time. As more and more companies begin to embrace remote work, leaders and managers need to rethink some of their old ways of doing things. […]

You will inevitably have to deal with difficult or negative people at some point in your career. Sometimes, the person with a difficult personality might be a supervisor, while other times, it may be your fellow associates. You may also encounter difficult customers that you have to interact with on a regular basis. There’s no […]

You can spend countless hours and unlimited finds perfecting your product or service but your company’s growth ultimately depends on two things- your ability to acquire new customers and retain them. Acquiring new customers is the first step in growing your business. However, while there’s a certain allure with capturing new customers, keeping your customers […]

Managers don’t just manage processes. They manage people. People have real emotions, hopes, dreams, and fears. This means there will inevitably be times when managers are faced with challenging situations. In addition to dealing with challenges like poor sales and budget cuts, managers also face challenges like employee grievances, interpersonal conflict, and staff turnover. Since […]

In order to remain up to date with current industry trends, businesses need to embrace change. Organizational change is necessary in order for businesses to operate at a higher level. The change enables businesses to find ways to be more efficient, productive, innovative, and profitable. While change is necessary for success, it also needs to […]