Conflict is an inevitable part of any working environment. Naturally, people are going to disagree from time to time and personalities will clash. As a manager, your job is to step in as soon as you are aware of the problem and look for ways to diffuse the situation. Once you have gathered all of […]

Change in business is inevitable, and while the rationale may be good for the company, such changes and opinions might be unpopular with employees. When employees disagree with their manager, this can create tension in the workplace. Whether it’s a disagreement over the department reorganization or the way in which a project is completed, there […]

Being a great leader means giving and receiving feedback. Feedback and communication between managers and employees is a two-way street. Just as managers have feedback for their employees, their employees may have some feedback for them as well. Allowing employees to share their opinions makes them feel valued and appreciated. This can lead to a […]

Whenever there is a sudden event or sequence of unexpected events that threatens the integrity or survival of a business it is considered a crisis. Crises generally arise with short notice or no notice at all and can cause major disturbances in the workplace. Leaders and managers play a vital role during a crisis situation. […]

Teamwork is a critical component for success in the workplace. Not only does it help the work to get done faster, but it also improves the quality of the work and the morale of the employees. When employees work as a team, everyone wins. That said, each member of a team has individual strengths and […]

We have all been in a restaurant when all of a sudden the entire waitstaff marches out of the kitchen in celebratory song to acknowledge someone’s birthday. In this situation, the person being recognized is likely to have one of two reactions. Either they will laugh and play along or they will turn bright red […]

Challenges are a normal part of business and every company is bound to face hurdles from time to time. Unfortunately, difficulties aren’t always easy to navigate so it’s important to have strong managers who can lead their team through tough times. Business leaders need to be flexible and adaptable and they also need to make […]

There is no denying the importance of effective communication in the workplace. When you have a variety of people from various social and professional backgrounds coming together, it is imperative that you communicate clearly so everyone can work toward a common goal. Companies with effective communication see higher levels of productivity, increased morale, and lower […]

In recent years, the workforce has changed dramatically from long-term careers to job-hopping on a regular basis. Most millennials only expect to stay at their job for about 3 years. This new generation of workers values a career they love over the typical 9 to 5 job, making it increasingly difficult for employers to find […]

A culture where feedback is regularly given and received can really improve the way a workplace operates. Unfortunately, however, feedback is often feared and avoided. In reality, feedback is one of the greatest gifts you can give and receive from someone because it helps you to learn and grow in a positive way. All too […]