If we don’t think about it, it’s easy for us to pass through days, weeks, or months without considering where we want to be or what we want to achieve.  Goals give us a sense of purpose and something which to work toward. They help us to stay on track and make the fruits of […]

A company’s work culture has a significant impact on employee happiness.  People want to work in a positive atmosphere and they want to work with people they like.  So, it’s in the best interest of the company to invest in team building activities that will bring employees together and help bridge the gaps between departments. […]

Employees who work in a positive environment are happier, more effective, more efficient, and more fulfilled in what they do.  Conversely, a negative work environment can lead to higher turnover rates, low staff morale, and less productivity. As a manager, it is up to you to ensure you are cultivating a healthy work environment so […]

Customers are the foundation of your business because without them your business would cease to exist.  All you need to do is glance at some statistics to see just how important customer service really is. Your goal should be to make sure every customer has the best possible experience with your company.  All it takes […]

Many people are given leadership roles but that doesn’t automatically qualify them as a great leader.  The road to leadership is never an easy one and it involves plenty of twists and turns along the way. The ones who make it to the top and become great leaders are those who were able to persevere […]

Fictional Managers and Bosses that Should (or Should Not) Be Emulated While they may have been created for entertainment value, the truth is there are plenty of fictional managers and bosses that have had an impact on our lives in one way or another.  Perhaps their character was so aggravating that they made your blood […]

As a manager, it is important to be assertive and determined.  After all you have to be able to set clear goals and make sure your employees reach them. This is the mark of a great manager, right?  While the ability to be decisive and take action is certainly an important characteristic of strong managers, […]

Handling Inter-Office Disputes: When Should Management Get Involved? No matter what industry you work in, one thing is certain: conflict in the workplace in unavoidable.  The fact is you are bringing together employees with different backgrounds and different work styles. There are bound to be disagreements from time to time and the reality is that […]

How to Help Employees Discover and Develop Their Unique Talents Any manager can find countless advice on how to find and attract the best people for their job.  There are specific questions to ask, qualities to look for, and incentives to offer. However, what about looking at existing employees for hidden strengths and talents?  All […]

Advice About Sensitivity Training A primary goal of any business should be to provide a positive working environment for all employees.  One way businesses can do this is by providing sensitivity training. Sensitivity training can be offered as a way to help employees better understand and appreciate the differences of their coworkers.  It can be […]