Just as cross-training is an important skill for athletes, the same principle can be applied to business. Cross-training in management refers to the practice of exposing managers to a variety of tasks, roles and responsibilities, even if they are not within the specific realm of their job. This approach allows managers to develop a greater understanding of various work processes and also allows them to develop a broader skill set. Here are some of the major benefits of cross-training in management development.
1. Greater Return on Investment
It goes without saying that companies hire managers that can do their jobs well, but managers who can fill gaps where needed can be even more advantageous. Managers who acquire a diverse set of skills can take on a wider range of tasks and responsibilities, helping out in other areas if needed. This can be particularly helpful if an employee is on vacation, out sick, or on short-term disability. Having managers who can step in and fill different roles can maintain productivity, ensuring that business runs smoothly even in the absence of employees.
2. Versatility and Adaptability
Another benefit of cross-training managers is the development of a versatile and adaptable workforce. By exposing managers to different jobs and responsibilities within the organization, they develop a broader understanding of various functions throughout the organization and more comprehensive knowledge of how the organization operates as a whole. This allows managers to be more flexible in their roles and better able to adapt to changes.
3. Identify Future Leaders
Cross-training is also a great way to identify future leaders within the organization. By giving managers the opportunity to learn about other roles and responsibilities, organizations can identify individuals who may have the right skillset to take on senior leadership roles in the future. Therefore, it is worthwhile for organizations to provide managers with opportunities to gain experience in other areas.
4. Increased Engagement and Job Satisfaction
When managers are given the opportunity to learn new skills and take on new challenges, they become more motivated in their roles. This can lead to increased engagement and greater overall job satisfaction. Ultimately, by investing in the development of managers through cross-training, organizations can create a more empowered and engaged workforce.
5. Improved Efficiency
If an organization develops managers through cross-training, they add multiple layers of skills to an already successful leadership team. Advancing the skills of the management team can help streamline every aspect of the organization.