There are countless software applications and tools available to help streamline your business, but any small business owner understands the importance of tight budgeting and finding savings wherever they can. That’s why more and more small businesses are making use of free business apps. There are a number of free apps that offer a range […]

In order for a business to succeed, they need to prioritize connecting with customers. This is the only way businesses can get to know their customers so they can better serve their needs. In today’s digital world there are so many ways to connect with customers and build relationships. You’ve got email, social media, virtual […]

Customer reviews are an important tool for both businesses and consumers. Businesses rely on valuable feedback to improve their service and better serve their customers. At the same time, consumers admit that their purchasing decisions are often influenced by customer reviews. In addition to the reviews themselves, businesses need to be mindful of how they […]

There are very few things as intimidating as becoming a new manager. Whether you are an outsider new to the company or you have just climbed the ranks from within, leading a new group of people can be a daunting task. That’s because team members are often suspicious of a new leader coming in and […]

Constructive feedback is vital to any professional development. It is necessary for clarifying expectations, it helps people learn from their mistakes, and it builds trust and confidence in the workplace. However, feedback is not limited to employees alone. Managers also need feedback in order to improve and succeed in their role. In fact, constructive feedback […]

Businesses are always looking for ways to improve and one of the easiest ways to boost sales and enhance your brand is by gathering and responding to customer feedback. Getting feedback can help you tailor your products and services to better meet the needs of your customers. It can help you gain a better understanding […]

Today’s customers want more than just a great product or service at a reasonable price. Chances are, your product or service isn’t the only one of its kind so you will need to do something special to make your brand stand out from the rest. If you want customers to choose you, you want to […]

You’ve sifted through hundreds of resumes and screened a number of candidates over the phone. You have narrowed it down to a handful of people and you are preparing for in-person interviews. You are hopeful that one of these candidates will be the perfect fit for the job. How can you ensure that you choose […]

Making the leap from an individual contributor to a manager is one of the most challenging career moves. Even the most talented employees can struggle as they take on new leadership roles and responsibilities. That’s why it’s important to promote people who have the right skills and mindset. However, once these individuals are promoted, they […]

What is your vision of where your company will be in three to five years? How big do you want it to be? What do you want to be known for? You have probably spent plenty of time daydreaming, with your imagination running wild about what the future holds. However, somewhere over the course of […]