Sometimes, the most valuable thing a manager can do is to delegate tasks. Not only does delegating allow more time for managers to focus on high-priority tasks, but it also empowers team members, builds trust, and prepares them for more responsibilities in the future. Knowing when and how to delegate is one of the most […]

What differentiates an average manager from a great one? The answer often boils down to soft skills such as active listening. Active listening is an often overlooked yet powerful skill that affects a leader’s ability to connect with employees. Healthy communication between leaders and team members is essential, as this establishes a foundation of trust. […]

Conflict is an inevitable part of life, affecting people both personally and professionally. In the workplace, conflict is bound to happen because you have people with different backgrounds, cultures, opinions, and personalities trying to collaborate together. When conflict does arise, it can cause a great deal of frustration, anxiety, discomfort, and anger. That is why […]

If you have ever played a sport, you probably know all about the importance of coaching and feedback in order to improve your skills. Athletes are constantly being told by their coaches how to boost their performance, perfect their swing, optimize their form, and improve their footwork. Feedback is crucial for athletic proficiency and it’s […]

Individuals in today’s workforce come from different backgrounds, different places, and speak different languages. They also have different personalities, characteristics, behaviors, and cultures. With so many differences in the workplace, managers need to utilize a variety of different methods to keep employees engaged and motivated, because what works for one, may not work for all. […]

It looks as though flexible work arrangements and remote work is here to stay. In fact, new studies show that nearly 66% of workers operate out of their homes at least part of the time and close to 74% of organizations are allowing employees to work remotely. This begs the question- how can you manage […]

The way in which you onboard a new manager can make or break the team they are expected to lead. Bringing on a new leader requires more than assigning a new title and office. It means teaching them the ropes, helping them assimilate with an existing team, and providing the right support in order to […]

Having difficult conversations with employees is an inevitable, and sometimes uncomfortable, part of management. Whether it’s discussing performance, workplace conflict, behavior issues, or sharing negative feedback, being able to address sensitive issues is an essential part of developing a strong team. How can you prepare for this type of discussion? How can you choose the […]

Managers have the important role of developing individual employees into strong members of a team. Traditionally, many employees took part in standard individual training sessions that may have contributed very little to their actual roles and responsibilities. Today, many managers have turned to techniques like peer learning to engage employees and help them become more […]

Employee expectations are a critical part of the employee-manager relationship. They represent a shared understanding of what is expected from employees regarding performance, values, policies, and behaviors. Managers play a major role in ensuring that employees understand those expectations and know how to work toward reaching company goals. Let’s take a look at the importance […]