Tag Archives: management training

Become A Stand-Out Manager With Top Management Skills

Are you just starting out as a manager? Do you want to stand out from the crowd? Then place your energy into learning these top management skills; listening, influencing and presenting. These three valuable skills will help you in your first job and they will carry you throughout your career too. Let’s take a closer look at the skills that can make you a stand out manager.

There’s nothing worse than being talked over, or feeling that your counterpart is just waiting for you to stop talking so they can spew their ideas (without really listening to yours). Inexperienced managers might be tempted to talk a lot as a way of demonstrating their knowledge, however this strategy can easily backfire. Instead, take the time to listen to your employees, colleagues and clients. Practice reflection, paraphrasing and deep listening so you can learn what’s important to your counterpart. By taking the time to listen you will undoubtedly be able to contribute more thoughtful comments that actually improve the situation.

Do you ever need to get employees on board with a new corporate direction? Want to sway a client towards a certain action? Then brush up on your influence skills. Dictionary.com defines influence as “the capacity or power of persons or things to be a compelling force on or produce effects on the actions, behavior, opinions, etc., of others”. As a manager you will have multiple opportunities to be a compelling force on the behavior of others. By taking a training course on Influence, such as Influencing For Professional Results™, you will learn influence principles that can be applied to any situation, large or small. Or read up on Influence books to learn how to start playing with these valuable management skills in day to day activities. By practicing in low stakes conversations you can sharpen these skills for when it really counts.

Do you cringe when you have to stand up and speak to your Executive Team? Do you every get blank stares from your staff when you are talking to them as a group? It could be that your presentation skills need some polish. Learn how your facial expression may be detracting from your words, or how your body language may include bad habits. More than 80% of professionals in our presentation training sessions have at least one distracting habit such as rocking, swaying, or fidgeting when they present. By investing time in a traditional presentation training course you can learn both the Do’s and the Don’ts when it comes to public speaking.

By recognizing the importance of these top three skills then taking time to get proper training you can start developing your prowess early on. Listening, Influencing and Presenting will not only help you in your first job, but will assist you in climbing the corporate ladder and taking new positions down the road. Consider getting management training such as our Management Essentials course to improve your ability to develop these three skills. Note that the skills also transfer well from industry to industry making you more valuable than you could have imagined. So to sum it up, we conclude that sharpening these skills early in your career helps you leverage your capabilities right from the start. And that makes you a Stand-Out Manager.

Stop These Bad Habits To Become A Better Manager

Do you want to become a better manager?  Do you ever wonder what you’re doing in your daily practice that might be interfering with your effectiveness as a manager?  Most of us lead busy lives, but managers often have the craziest workload that they forget to take time to review their habits to see what’s sabotaging their success.  Take a quick read and learn how to stop three bad habits so they don’t take away from your team’s ability to get the job done.

Changing Directives Too Late

Nothing is more frustrating for your staff than being assigned a project, working diligently on it, then getting a last minute memo that the approach has changed.  To avoid this dilemma, keep dialogue open with assigned team members on any project from start to finish.  It’s wise to have regular conversations with staff to share ideas that may be developing about a project.  Make sure to share any new ideas with the assigned staff as soon as they come up. By setting clear goals at the beginning of a project, and communicating along the way, you can ensure that staff time is used effectively.  Moreover, you’ll keep morale high by avoiding this bad habit of making last minute direction changes.

Badmouthing Other People

Do you ever get frustrated with a competitor or client?  How do you handle that pocket of negative feelings?  Be aware that anytime you badmouth other people it sets a tone with your team of staff.  If your company values respect, but you speak poorly of a client, that will tell your team that it’s okay to work in ways that are not in alignment with the company vision, values and goals.  Your behavior sets the tone for your entire team.  So even if you’re in a frustrating situation – count to ten and find a constructive way to share concerns and next steps about a scenario.

Micromanaging Top Players

Do you ever assign your staff a project, then step in and do some of it yourself?  This is a bad habit that can irritate members of your team; especially those that value independence and initiative.  Often your top players come to work with those qualities.  They are prized for their ability to figure out the HOW of getting a job done.  When you as the manager step into their project mid-stream, you can easily frustrate them and interfere with the dynamics at play.  So take time every day to ask yourself if you micro-managed someone on your team; then consider how stopping this bad habit might have led to better outcomes.

It can take some time to become aware of your own bad habits, and even more time to learn to stop repeating these three behaviors. But by breaking your unhelpful patterns of changing the directive, badmouthing other people, or micromanaging top players, you will ensure that your team members work with effectiveness.  You’ll also be helping the team morale improve by showing your staff that you believe in their abilities to complete assigned tasks without interference.